WattCycle Local Pickup Guide
A simple, secure 5-step warehouse collection process.
Order Online
Choose your product and complete payment. *A shipping address is required at checkout for tax compliance.
Confirm Slot
Our team will email you within 1-2 business days to confirm your pickup slot, warehouse address, and unique Reference Number.
Save Code
Keep your Pickup Reference Number safe. It is required by warehouse staff for order collection.
Collect
Visit the designated warehouse to collect your order within 5 business days of receiving your reference number.
Completed
Once the staff verifies your reference number and hands over the goods, your order will be marked as complete.
Wattcycle Available Pickup Products
Product Dimensions & Weight Specifications
Please check the dimensions and weight below to ensure your vehicle has adequate space and payload capacity for safe transport.
| Product | Battery Dimensions | Battery Weight | Carton Dimensions | Carton Weight |
|---|---|---|---|---|
| 48V 105Ah Golf Cart | 460 × 335 × 248 mm | 47 kg | 525 × 410 × 315 mm | 49 kg |
| 12V 628Ah Ultra | 480 × 362 × 242 mm | 61.5 kg | 546 × 429 × 344 mm | 70.06 kg |
| 24V 314Ah Ultra | 480 × 362 × 242 mm | 61.5 kg | 546 × 429 × 344 mm | 62.55 kg |
| 48V 100Ah Server Rack | 450 × 444 × 133 mm | ≤40.7 kg | 547 × 512 × 200 mm | ≤44.7 kg |
| 48V 100Ah Golf Cart | 521 × 268 × 221 mm | 39.2 kg | 595 × 330 × 300 mm | 40.5 kg |
| 48V 100Ah Wall-mount | 398 × 200 × 625 mm | 45 ± 0.5 kg | 710*485*300mm | 55 ± 0.5 kg |
| 48V 314Ah Wall-mount | 450 × 240 × 989 mm | 125 kg ± 3% | 1075*540*430mm | 145 kg ± 3% |
Self Pickup FAQs
Our pickup warehouses are located in Melbourne and Sydney. The exact address will be emailed to you along with your Pickup Reference Number.
Pickup is available Monday to Friday only:
- Morning: 9:00 AM – 11:50 AM
- Afternoon: 12:30 PM – 4:30 PM
Note: Pickups are strictly unavailable during the lunch break (11:50 AM – 12:30 PM).
Please bring:
- Your Pickup Reference Number
- A valid photo ID
Yes. Once your order is confirmed, our team will contact you within 1–2 business days to schedule your specific pickup slot.
Orders are typically ready for collection within 1–2 business days after confirmation.
Orders must be collected within 5 business days after your scheduled pickup date.
Please contact us immediately at service.au@wattcycle.com. We will recalculate your total based on the original product price plus standard shipping fees. The difference between this new total and your original order amount will be charged as the shipping upgrade fee.
Yes. The shipping savings are already reflected in the pickup price. You can still apply holiday promo codes or social media discounts at checkout, unless specified otherwise by a specific promotion.
Yes. You can open the box and inspect the item on-site before finalizing the pickup. If you change your mind during inspection, we accept immediate on-site returns and our team will assist you with the refund process.
Contact Support
Should you have further questions regarding your order or pickup process, please feel free to contact us at service.au@wattcycle.com or message us on WhatsApp: +86 18270775783. We are here to help.